Server Error

Server Error: Important Updates

Dear Users,

We want to take a moment to address some recent server anomalies and provide clarity on the issues that might affect your experience.

Key Points to Note

1. Scheduled Upgrades and Updates
   • Our servers may undergo temporary downtimes due to synchronization with official website upgrades and updates. We sincerely apologize for any inconvenience caused during these short periods.
2. Security and Stability Challenges
   • Due to recent security enhancements and risk control measures, some services have experienced reduced stability. Please rest assured that our engineering team is working diligently to restore stability and ensure high-quality API performance.
3. Current Known Issues
   Below are specific issues you might encounter and the steps to address them:
   
   3.1 Missing audio_url in Query API Response
   • Description: If you choose to use our callback system for storage and notice that the audio_url in the Query API response is missing, this indicates a server timeout or an unexpected error.
   • Solution: Unfortunately, you will need to reprocess the request and submit a new task.
   
   3.2 Query API Failing to Retrieve Results
   • Description: If you are repeatedly unable to get a response from the Query API, this is another case of server timeout or anomaly.
   • Solution: Similar to the issue above, you will need to reprocess the request and submit a new task.

We deeply appreciate your understanding and patience as we work to address these challenges. If you encounter further issues or have additional concerns, feel free to contact our support team.

Thank you for trusting us, and we remain committed to improving your experience.

Best regards,
AI Music API Support Team